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Technology Governance  /  Authorization Governance

The Authorization Governance Gap

Law firms bill for consequential work every day. The record of who authorized that work — at the moment execution occurred — does not exist. This is a governance infrastructure problem. We documented it.

“Special approvals are often not clear and the timekeepers are in a pinch to get the approvals to do the work but forget the billers need the details.”
— Billing Team Lead  |  Am Law 200 Firm
$325K+
in addressable annual exposure per firm — from work already performed and already given back
BigHand 2025 Annual Law Firm Finance Report

Authorization was never captured at execution time.

Scope changes. Timekeepers expand matters. Budget thresholds get crossed. Decisions happen at every step. Those decisions require authorization. Nobody built the infrastructure to preserve that authorization in real time.

By the time the invoice arrives, the record does not exist. The firm cannot defend the charge. The write-down happens. Nobody logs it as a systemic problem. It compresses realization rates every billing cycle.

The full analysis covers the economics, the market data, the sourced statistics, and the business case — built for managing partners and finance directors.

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The Authorization Governance Gap | Legal Market Analysis

Every number sourced.

Every assumption at the conservative floor.

Built to be handed to a managing partner or finance director.

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